Privacy Policy

At Hero Aircon Services  & Engineering, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us when you visit our website, use our services, or interact with our customer support.

Information We Collect

We may collect personal information such as your name, phone number, email address, company details, and service preferences when you:

• Fill out a contact or service request form

• Reach out via phone or email

• Subscribe to our newsletters or promotional offers

Additionally, we may collect non-personal data such as your IP address, browser type, and pages visited to help us improve our website and enhance your user experience.

How We Use Your Information

The information we collect is used to:

• Deliver and manage our air conditioning services

• Respond to your inquiries and service requests

• Improve our website, services, and customer interactions

• Send relevant updates, promotions, and maintenance alerts (only with your consent)

We do not sell, rent, or trade your personal information. It is only shared with trusted partners when necessary to fulfill our services (e.g., technicians, delivery providers) and in compliance with applicable laws.

Data Security

We implement reasonable security measures to protect your personal data, including secure data storage, controlled access, and network safeguards to prevent unauthorized use or disclosure.

Your Rights

You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving promotional emails by clicking the unsubscribe link in our communications.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us:

Email :  heroairconn@gmail.com

Phone :  +60187819615